Shipping / Delivery
Shipping
Delivery fee: Varies depending on the region.
Except for specified products and some areas, we will provide free shipping for every 8,000 yen (tax included) purchase or more.
For Hokkaido and Okinawa, we will provide free shipping for every 10,000 yen (tax included) purchase or more.
* If a discount occurs due to a campaign, coupons and etc., the total purchase price after the discount will be applied.
* Please note that due to the characteristics of the product, it cannot be sent depending on the remote island or some areas.
●About mail service
・Delivered to mailboxes
・The parcels might be bent by the postman depending on the size of mailbox.
Please note that it may cause returned parcel or non-delivery for following cases
・A narrow frontage mailbox and parcel can't fit in
・Mailbox full with others mails
・Mailbox name is different with the receiver's name, or the mailbox is anonymous.
Disadvantages of mail service
・"Cash on delivery" is unavailable.
・It may take some days to arrive.
●Cash on Delivery
If you choose Cash on Delivery as a payment method, a Cash on Delivery fee will be charged.
The fee will vary depending on the total amount of products purchased.
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Total products purchased (tax included) ～ Less than ￥10,000：￥330 (tax included)
Total products purchased (tax included) ～ Less than ￥30,000：￥440(tax included)
Total products purchased (tax included) ～ Less than ￥100,000：￥660 (tax included)
Total products purchased (tax included) ～ Less than ￥300,000：￥1,100 (tax included)
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Please pay the total amount of the products purchased and Cash on Delivery fee to the courier.
(Credit cards are not accepted upon delivery.)
About delivery area
・ Delivery is limited to Japan. (Overseas delivery not possible)
・ We cannot accept shipments to some remote islands.
About product delivery
・ If you purchase [normal temperature product] and [frozen product] at the same time, and if it is judged that the quality of the product will not be seriously adversely affected, we will mix them.
・ For products that support mail service, shipping charges will be incurred for one product.
About packing
In consideration of the environment, some ordered products will be delivered in a simple delivery bag.